At Villa Hygge we respect your privacy, and aim to comply with the latest data protection regulations. This policy explains how we collect and handle data relating to website visitors.
Who collects the information?
The information is being collected by Villa Hygge and the Channel Manager Smoobu, which is also hosting this web site.
How do we collect information?
Information can be collected in the following ways: If you contact us via our enquiry form. If you make an online booking.
What information is collected?
For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you and make an accurate record of the booking and process any payments relating to it.
How is your data used?
When you contact us or make a booking, your data is only used for the corresponding purposes. We will not pass your contact details and other personal data to a third party. Some data will also be used for internal record keeping (e.g. for the accounts that we are legally obliged to maintain), and to help us assess how to improve the services that we offer.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.
How you can access and update your information
The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org. We will promptly correct any information found to be incorrect. You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.
Your right to be forgotten
Data will only be stored for as long as it is needed. Unnecessary data will be erased.
The security of your information
When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, Villa Hygge trusts Smoobu's best effort to ensure its security on their systems.
We provide an online service that allows you to pay for your booking using your credit card details or Paypal. We do not store or process credit card details on any of our systems; instead we use Stipe, an online payment service for credit cards and PayPal, which is a secure online payment gateway to process credit card payments and debit card payments on our behalf.
If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.
Links to other websites
Our website contains links to other websites of interest. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them.
Users under 18 years of age
Any user under 18 years of age must have their parents'/guardians' consent to use our website. Users without this consent are not allowed to provide us with personal information.
Acceptance of these terms